REVIEW · SPAIN
City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour
Palma’s hop-on hop-off bus is most useful as a first look at the city, especially if you arrive by cruise ship or have only one day. From the open top, you can connect the cathedral, waterfront, central squares, Bellver Castle, and western port without puzzling over local buses.
I like the flexible 24-hour ticket and the route’s wide views of Palma’s coast and hills. I also like that the headphones let you choose from eight languages instead of forcing every passenger to hear the same commentary. The main drawback is reliability: audio sockets, stop signs, bus gaps, and boarding organization can all be hit or miss.
Key points to know
- A 90-minute full circuit gives you a useful orientation before you choose where to get off.
- The cruise-port stop is convenient, but it can become crowded when several ships arrive together.
- Bellver Castle and Poble Espanyol are included only with the Supreme ticket.
- The seasonal boat trip does not operate on Sundays, and weather can cancel it.
- Audio quality varies, so bring your phone map and do not depend on the narration alone.
- Stop 1 may be temporarily closed, with Moll Comercial used as the main boarding point during the stated local-festival closure.
Why this bus works best as your Palma introduction

Palma is easy to explore on foot in its old center, but the sights are spread farther than they first appear. The cathedral and old town sit near the center, while Bellver Castle rises west of town and the port continues along the shore. This bus links those areas in one ride.
I would begin with the full circuit. It takes about 90 minutes, and that first ride helps you understand Palma’s shape. You will see the sea, marina, central shopping streets, pine-covered slopes, and the grand stone outline of La Seu, Palma’s cathedral.
The ticket is valid for 24 hours, not just for one circuit. That matters because you can make one sightseeing loop, get off for lunch or a museum, then ride again later. The advertised price is $32.51 per person. That is reasonable if you use the bus for transport and sightseeing several times, but less attractive if you simply want a ride around town and plan to walk everywhere afterward.
The service currently carries a middling 3.3 rating from 643 ratings. That tells you to treat it as a useful city overview, not a perfectly managed sightseeing machine.
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Stop 1 at Antoni Maura and the best place to begin
The main starting point is Stop 1 on Avenida d’Antoni Maura, near the center and close to the waterfront. Departures are listed from 10am through the late afternoon, with several departures before lunch and regular departures until 5:50pm.
There is an important temporary detail. Stop 1 is listed as out of service until Tuesday, March 3, because of local festivities, with Moll Comercial, Stop 18, serving as the main stop during that period. Check the current boarding point before setting out. A misplaced start can cost you a large part of the day.
If you board near Antoni Maura, you are close to several central sights and can easily combine the bus with a walking visit to the old center. The first stop also has Cafe Maura nearby. Supreme ticket holders can receive a glass of sangria, beer, or water there, but only with a minimum purchase of €15.
The central Palma stops, from Plaça del Mercat to Plaça d’Espanya

Stops 2 and 3 bring you into the core of Palma. Plaça del Mercat is near the old center, and La Rambla follows a leafy boulevard lined with shops and city traffic. These are good places to get off if your priority is walking, eating, or reaching the cathedral area.
The route then reaches Plaça d’Espanya at Stop 4 and Avenida Alexandre Rosselló at Stops 5 and 6. Plaça d’Espanya is a practical transport hub, while the nearby streets lead toward Palma’s main shopping district and central market area.
Pay attention to the stop names. The audio announcements may identify streets rather than clearly stating the stop number, and that can make it hard to know when to get off. Stop locations are not always prominently marked, so keep the supplied map open and watch your position on your phone.
This is one of the moments when the bus is more useful as a connection than as a tour. You can get off in the center, walk through the old streets, visit the cathedral, then rejoin the route later. Allow extra time, since a missed stop may mean waiting for another bus or walking to a different pickup point.
Passeig Marítim and the long waterfront ride

Stops 7, 15, and 16 serve sections of Passeig Marítim, Palma’s broad waterfront road. This is one of the most enjoyable parts of the ride if you remain upstairs with a clear view.
You will see the marina, port activity, palms, and the Mediterranean beyond the road. The ride also gives you a sense of how large the waterfront area is. Cruise passengers may find the port stop especially practical, since one boarding point is close to the cruise terminal.
The port can also be the busiest and most confusing place to board. When several ships arrive, queues grow quickly. Staff may need to validate advance vouchers before boarding, and the line can become disorganized if passengers are not separated clearly by ticket type.
If your ship gives you only three hours in Palma, be cautious. A long wait at the port can take away the time you hoped to spend at the cathedral or castle. In that situation, a taxi or local public transport may be a safer backup than relying only on the sightseeing bus.
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Bellver Castle and Poble Espanyol: the strongest optional stops

Stop 8 serves Poble Espanyol, also called the Spanish Village. Stop 9 serves Castell de Bellver. These are the route’s most important western stops, but they are not equal in value.
Bellver Castle is the more compelling choice for most visitors. This round hilltop castle is known for its unusual circular design and broad views over Palma and the bay. One full tour is enough to show you why the stop is worthwhile, but you need time to walk up from the bus and explore the building.
The Supreme ticket includes Bellver Castle, and that admission can be used on a different day from the bus. That flexibility is helpful if you want to use the bus on arrival day and visit the castle later. Bellver is closed Mondays. From October through March, it opens Tuesday through Saturday from 10am to 6pm and Sundays and bank holidays from 10am to 3pm. From April through September, it stays open until 7pm Tuesday through Saturday, with the same shorter Sunday schedule.
Poble Espanyol offers a separate collection of Spanish architectural styles and is open from 10am to 6pm from April through October, and from 9am to 5pm from November through March. It may suit families or visitors who want a compact cultural attraction, but do not assume you can fit both Poble Espanyol and Bellver Castle into a short port visit.
Stops 10 through 14 around Gomila, Portopí, and the cruise terminal

Stop 10 at Plaça de Gomila serves the area below Bellver and near the western side of Palma’s waterfront. Stops 11 and 12 are listed as out of use, so do not plan your day around them.
Stop 13 at Portopí connects with the western harbor area and Avenida Joan Miró. Stop 14 at Estació Marítima is identified as a meeting point near the cruise-terminal zone. These stops matter most if you are arriving by ship or staying near the port.
The route information lists 20 stops, but the current details supplied here name 18 numbered locations, with two marked out of service. That mismatch is a good reason to check the live route map before you go. Municipal rules also mean stops may not always have obvious signs, making the app or a printed map useful.
I would ask the on-board staff where to wait before getting off. Do not assume that a bus will stop simply because you are standing near a road that looks like the map location.
Stops 17 and 18 bring you back toward the center
Stop 17 on Avenida Jaume III is near major shopping streets and offers a convenient return point for the central area. Stop 18 at Moll Comercial is close to the commercial pier and may be the main boarding location during the temporary closure of Stop 1.
Moll Comercial can be useful for cruise passengers, but it is not always the simplest place to find the bus. Look for staff, confirm the direction of travel, and allow time for the next departure. A stop that looks close on a map can still require a walk around port access roads.
The audio guide is useful, but carry a backup plan

The tour provides headphones and recorded commentary in eight languages. In principle, this is better than a loud speaker system that cycles through every language for everyone. You select a channel and listen privately.
The weak point is the equipment. Some headphone sockets may not work, channels may not match the printed instructions, and sound can fade in and out. I would test the socket as soon as you sit down. If it fails, move promptly rather than waiting through half the circuit.
The commentary should add context to the buildings and neighborhoods, but you should not make it the sole reason for booking. Use the bus for the views and connections, and use a map or separate guide for detailed history. If the audio works well, it is a welcome bonus.
Is the Supreme ticket worth paying extra for?

The basic ticket includes the 24-hour bus, headphones, city map, and a City Sightseeing cap. The Supreme version adds admission or access to Bellver Castle, Poble Espanyol, CaixaForum, and Museu Es Baluard, along with selected discounts and a free self-guided audio tour in English.
It also includes a boat trip, but the timetable needs close attention. The boat operates April through October, Monday through Saturday, for about 50 minutes. Departures are listed from Escalera Real at 11am, noon, 1pm, 2pm, 3pm, and 4pm, with departures from Auditorium ten minutes later.
There is no Sunday boat service. Wind can also cancel the boat. If the boat is a major reason you choose Supreme, avoid Sunday and check the operating status before counting on it. A seasonal attraction that is closed or canceled can change the ticket’s value quickly.
The Supreme ticket is best for a full day with enough time for at least one included attraction. It is a poor fit for a short cruise stop, a Monday visit when Bellver and Es Baluard are closed, or a Sunday when the boat is not operating. CaixaForum is open daily from 10am to 8pm. Museu Es Baluard is closed Mondays, open Tuesday through Saturday from 10am to 8pm, and open Sundays from 10am to 3pm.
Timing, queues, and how to protect your day
The listed tour departures start at 10am and continue at intervals through the afternoon. The stated circuit lasts about 90 minutes, but your actual day depends on traffic, boarding lines, and time spent off the bus.
I would avoid planning a tight sequence of timed attractions immediately after boarding. Palma traffic and cruise crowds can create long waits. One departure may be on schedule while the next arrives late, especially at the port.
For a relaxed day, ride the full loop first, then get off at the cathedral or Bellver Castle. For a cruise visit, choose one major stop and keep a taxi or local bus as a backup. You will see more by making one clear choice than by trying to cover every stop.
Mobile and printed vouchers are accepted. The voucher can be redeemed at any stop, and the stated terms allow flexible access for up to 12 months from the selected travel date. Free cancellation is available if you cancel at least 24 hours before the start time. Inside 24 hours, changes and refunds are not accepted.
Who should book this Palma bus tour?
I recommend it most for first-time visitors, families, people who prefer not to walk long distances, and anyone who wants an overview before choosing specific sights. It is also useful for a full-day visit when Bellver Castle and a central museum fit comfortably into your schedule.
I would be more cautious if you have only a few hours in port, dislike waiting, or need dependable stop announcements. The bus can save walking, but it is not always faster than a taxi or local bus when the port is crowded.
My verdict on City Sightseeing Palma
Book the basic bus if you want an easy orientation and coastal views, and if you can accept imperfect audio and possible waiting. Use it as a sightseeing framework, not as your only source of information about Palma.
Choose Supreme only when you have time to use the included attractions and can work around the boat’s Monday through Saturday seasonal schedule. If you visit on Sunday, Monday, during rough weather, or during a short cruise call, the extra inclusions may not deliver their full value.
FAQ
How long does the complete Palma bus tour take?
The full circuit takes approximately 90 minutes, though traffic and boarding conditions can affect the total time.
How long is the hop-on hop-off ticket valid?
The included bus ticket is valid for 24 hours.
What languages are available on the audio guide?
The audio guide is available in eight languages. Headphones are provided so you can select a language channel.
Where can I board the bus?
Listed stops include Antoni Maura, Plaça del Mercat, La Rambla, Plaça d’Espanya, Avenida Alexandre Rosselló, Passeig Marítim, Poble Espanyol, Bellver Castle, Portopí, Estació Marítima, Avenida Jaume III, and Moll Comercial. Stop 1 may be temporarily closed, so check the current boarding point.
Is Bellver Castle included with every ticket?
No. Entry to Bellver Castle is included only with the Supreme Experience ticket. The castle ticket can be used on a different day from the bus.
Does the Supreme ticket include a boat trip every day?
No. The boat operates Monday through Saturday during its April through October operating season. It does not operate on Sundays, and wind may cause cancellations.
Are printed vouchers accepted?
Yes. Both mobile and printed paper vouchers are accepted and can be redeemed at any stop along the route.
What is the cancellation policy?
You can receive a full refund if you cancel at least 24 hours before the local start time. Cancellations or changes made less than 24 hours before the start time are not accepted.
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