REVIEW · LONDON

London Tootbus Hop on Hop off Bus Tour and Thames River Cruise

4.0 · 3,834 reviews 2 hours (approx.) From $53 Operated by Tootbus · Bookable on Viator
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London’s big sightseeing challenge is distance. Buckingham Palace, the Tower of London, St Paul’s Cathedral, the British Museum, and Notting Hill do not sit in one tidy neighborhood. This Tootbus pass gives you a practical way to connect them, with three routes and a Thames cruise folded into the same ticket.

I like the freedom to hop off when something catches your eye, then use the bus again without planning every move. I also like the open-top views and the river ride, which gives you a fine look at London’s bridges and waterfront. The main concern is service reliability: some riders have waited 45 to 60 minutes, and traffic, demonstrations, or confusing stop names can eat into your sightseeing time.

Key points before you board

London Tootbus Hop on Hop off Bus Tour and Thames River Cruise - Key points before you board

  • Three routes cover different Londons: The central route links Trafalgar Square, Westminster, St Paul’s, London Bridge, and the Tower. The second heads west toward Buckingham Palace, Harrods, museums, Kensington Palace, and Paddington. The third reaches Russell Square, King’s Cross, St Pancras, the British Museum, and Covent Garden.
  • The Thames cruise adds real value: Use the included boat ride during the same period as your bus ticket. The live boat commentary is a welcome change from the recorded bus narration.
  • The bus is best for orientation: You can cover more ground than on foot and get a first look at several districts before deciding where to spend time.
  • The app helps, but do not depend on it blindly: It provides live bus tracking and the nearest stop. Some riders found it slow to open or inaccurate, so keep the printed map and stop details handy.
  • The advertised price is $53.74 per person: The value improves if you use the pass for a full day or more, plus the river cruise. It is less attractive if you only ride once.
  • Traffic controls the timetable: London roads can bring sudden delays. Treat the bus as a sightseeing service, not a fast replacement for the Underground.

What this London bus tour is really good at

London Tootbus Hop on Hop off Bus Tour and Thames River Cruise - What this London bus tour is really good at

A hop-on hop-off bus is not the best way to cross London quickly. The Underground will usually win that race. But the bus lets you see the city while you move, and that matters on a first visit.

You sit high above street level, often with a broad view of grand buildings, parks, monuments, and busy squares. You can get off at Westminster for Parliament and the London Eye, walk through Covent Garden, visit St Paul’s, or make the Tower of London your next stop. That saves you from repeatedly studying a Tube map while trying to match a station with a landmark.

The ticket is available as a one-day, two-day, or three-day pass, depending on the option you choose. The stated price of $53.74 per person should be judged against how much you use it. A full day of riding, several short hops, and the Thames cruise can make it reasonable. A single two-hour circuit is harder to justify, especially since London’s regular public transport is often quicker.

The bus has indoor seating and an open-top deck. The upper deck gives you the better view, though weather can change quickly. Headphones are provided for the recorded adult commentary and children’s commentary. Some rides also have helpful staff interaction, but this is mainly a recorded tour rather than a live guide-led experience.

More Hop-On Hop-Off Bus Tours in London

The central route from Coventry Street to the Tower

London Tootbus Hop on Hop off Bus Tour and Thames River Cruise - The central route from Coventry Street to the Tower

The main circuit begins at 1 Coventry Street, in front of Shake Shack, and moves through the heart of London. This is the route to choose when you want the classic first-time introduction.

Trafalgar Square appears early, with the National Gallery, Nelson’s Column, and the grand sweep of Whitehall nearby. The route also uses stops around Pall Mall East, Cockspur Court, and Parliament Street, so check the stop number and nearby landmark carefully. The names can vary between the location and the popular attraction they serve, which has caused confusion.

Whitehall is a useful hop-off point for Horse Guards Parade, Banqueting House, and the government district. From there, Westminster follows. Stops near Parliament Street, Westminster Station, and Westminster Bridge put you close to the Houses of Parliament, Westminster Abbey, and the London Eye.

The London Eye stop is especially handy if you have a timed ride booked. Keep in mind that the bus may be caught in traffic around Westminster Bridge, so leave plenty of time if you are trying to meet a fixed entry slot.

The route continues toward Waterloo Station and Aldwych, with Covent Garden next. Covent Garden is one of the best places to leave the bus for a walk. You can explore the market area, street performers, theaters, and nearby lanes, then rejoin the route at One Aldwych or another listed stop.

At Ludgate Hill, get off for St Paul’s Cathedral. The cathedral is not just a photo stop. Its dome, interior, and Whispering Gallery make it worth allowing real time, so do not try to squeeze it into a ten-minute break between buses.

The circuit then reaches London Bridge and Tooley Street. London Bridge is useful for Borough Market, the riverfront, and views toward Tower Bridge, though the famous bridge itself is farther east. Tower Hill is the stop for the Tower of London, the medieval fortress and former royal prison.

Finally, the route returns through Temple, Victoria Embankment, Westminster Pier, Whitehall, and Trafalgar Square. This creates a useful loop, but the full ride can take much longer than the nominal two-hour experience when traffic is heavy. I would use it as a flexible sightseeing spine, not a timed attraction transfer.

The west London route from Grosvenor Gardens to Paddington

The second route begins at Grosvenor Gardens and reaches the royal and museum districts. This is likely the most useful circuit if Buckingham Palace, Hyde Park, Harrods, and Kensington are high on your list.

The Buckingham Palace Road stop puts you near the palace and the surrounding ceremonial streets. You can also get off around Horseferry Road, Lambeth Palace, Westminster Bridge, Parliament Street, and Horse Guards Parade. These stops overlap with the central route, so do not worry if you board the wrong circuit near Westminster. Check the destination direction before settling in.

From Trafalgar Square, the route heads west along Piccadilly. Stops near Piccadilly, Green Park Station, and the Hard Rock Cafe provide access to Mayfair and Green Park. The Green Park stop is a practical choice for Buckingham Palace, though you should expect a walk rather than a doorstep drop-off.

Next comes Hyde Park at Queen Elizabeth Gate, followed by Harrods. The Harrods stop is convenient for Knightsbridge and a very different side of London from the royal and historic sights. It is also a good place to break the bus ride with food or shopping, though food and drinks are not included on board.

The Museums stop serves the South Kensington museum district. The listed stops also include Gloucester Road, Kensington High Street, and Kensington Palace. This is the route to use if you want to combine the bus with the Victoria and Albert Museum, the Natural History Museum, or the Science Museum, although the ticket only provides transport and commentary, not museum entry.

Kensington Palace and Notting Hill Gate come next, followed by Bayswater Road, Paddington Station, and Praed Street. Paddington is useful if your hotel or onward transport is near the station. Notting Hill Gate gives you access to the neighborhood, though the bus stop itself is only a starting point for exploring the area.

The circuit then returns through Oxford Street, Marble Arch, Park Lane, and Victoria Station. If you want department stores, Hyde Park, or the West End, this route gives you a broad overview. If your priority is ancient sights such as the Tower and St Paul’s, spend more time on the central circuit instead.

The northern route to the British Museum and King’s Cross

London Tootbus Hop on Hop off Bus Tour and Thames River Cruise - The northern route to the British Museum and King’s Cross

The third route is shorter in feel and more focused on museums, stations, and the north side of central London. It begins at 49 Woburn Place near Russell Square.

Russell Square and Euston Station are useful for access to Bloomsbury. King’s Cross and St Pancras follow, giving you a chance to see two of London’s major rail stations. This can be a practical route if you are staying in the area or connecting to another part of England.

The British Museum stop on Great Russell Street is the key reason to take this circuit. The museum is large enough to consume half a day, so plan your visit rather than trying to combine it with too many other stops. The bus gives you easy access, but your pass does not include admission or a reserved museum entry.

From Charing Cross Road, the route reaches Wyndham’s Theatre and then Duncannon Street near Trafalgar Square. St Martin-in-the-Fields and Covent Garden come next. The listed stop at One Aldwych connects this route with the central circuit, making it possible to switch your sightseeing focus without crossing the city on foot.

This circuit is particularly useful on a second day. Use the first day for Westminster, the Tower, and the river. Then use the northern route for the British Museum, King’s Cross, and Covent Garden, with the west route added for Kensington or Buckingham Palace.

Why the Thames cruise is more than a bonus

London Tootbus Hop on Hop off Bus Tour and Thames River Cruise - Why the Thames cruise is more than a bonus

The river cruise is included for the same validity period as your bus ticket. You can board from the Thames sightseeing service at the relevant pier, with Westminster Pier listed among the stops.

I would make time for this even if you are mainly buying the bus pass. From the river, London’s scale becomes easier to understand. Bridges, embankments, historic buildings, and modern riverside structures line up in a way that is hard to grasp from street level.

The cruise also improves the overall experience because the boat commentary is live. It has been praised for being entertaining and clear, including making an effort to speak slowly for people unfamiliar with the accent or who have hearing difficulty. That is a useful contrast with the bus audio, which can sometimes fail to sync with the bus location.

The cruise is not a separate ticket for another date. It remains valid only during the same period as your bus pass, so plan it while the pass is active. Westminster Pier is especially convenient if you have just seen Parliament, the London Eye, or Whitehall.

Audio commentary, staff, and the practical weak spots

London Tootbus Hop on Hop off Bus Tour and Thames River Cruise - Audio commentary, staff, and the practical weak spots

The recorded commentary gives you background as you move, and the children’s version can help younger passengers stay interested. I would still use the printed map because the audio does not always identify the stop clearly enough, and some riders have found the track out of sync with the bus.

The tone is not for everyone. It is designed to give a Londoner’s perspective, but some people find it light on useful information or too dependent on music. The commentary can also become hard to follow when traffic noise, street demonstrations, or general city noise rises around the bus.

The staff picture is mixed but often positive. Drivers are frequently described as courteous and helpful, and some buses have clean interiors with friendly crews. Leon, in particular, has been praised for clear explanations, humor, and strong knowledge of London. He should not be treated as a guaranteed guide for your departure, since the standard service uses recorded audio.

The biggest problem is waiting time. Some rides have been smooth, with buses arriving often and plenty of seats. Other departures have involved waits of 30 minutes, 45 minutes, or longer. Buses have also been reported to stop unexpectedly or finish service early. This may happen because of road closures, demonstrations, traffic, or operational problems, but it still matters to your day.

I would download the app before leaving your hotel and keep your mobile ticket ready. The app is meant to show real-time buses and the nearest stop, but it may open slowly. If you are standing at a stop, do not rely on the app alone. Confirm the route, direction, and stop name before boarding.

Who gets the best value from the pass

London Tootbus Hop on Hop off Bus Tour and Thames River Cruise - Who gets the best value from the pass

I would suggest this tour to a first-time London visitor who wants a broad introduction without building every connection from scratch. It is also useful for families, older visitors, and anyone who prefers to sit above street level rather than make repeated Underground changes.

The one-day pass works best when you choose a few major stops and keep moving. The two-day option gives you more breathing room for museums, the Tower, Buckingham Palace, and the cruise. A three-day pass can make sense if you want a slower pace and plan to use the bus as part of your daily transport.

I would not choose it as my main way to reach timed reservations. London traffic can make the schedule unpredictable, and the Underground is usually the better tool when you need to cross the city quickly. I would also hesitate if you dislike prerecorded tours or want a guide speaking throughout the ride.

The pass includes no food, drinks, or onboard restroom. Service animals are allowed, and the tour is near public transport. Most people can take part, but the open-top deck requires sensible judgment in rain or cold.

Should you book the London Tootbus pass?

London Tootbus Hop on Hop off Bus Tour and Thames River Cruise - Should you book the London Tootbus pass?

Book it if you want a gentle first look at London, the freedom to get off near major sights, and a Thames cruise in the same package. The central route is the strongest choice for the classic landmarks, while the west and northern routes help you reach museums, parks, Kensington, and King’s Cross.

Skip it if waiting would ruin your day, if you need exact travel times, or if your main goal is detailed live guiding. The service can be excellent when buses run regularly, but delays and weak stop information are real concerns.

At $53.74 per person, I would choose the two-day option if your schedule allows. Use the first day for the central landmarks and river cruise, then reserve the second for the British Museum, Kensington, Buckingham Palace, or Notting Hill. Cancel at least 24 hours before the start time for a full refund, which gives you some useful protection while your London plans take shape.

FAQ

How long does the London Tootbus experience last?

The sightseeing experience is listed as approximately two hours, but the pass can be purchased for one, two, or three days. Your actual use depends on how often you hop off and rejoin the routes.

How many bus routes are included?

The ticket provides access to three distinct routes covering central London, west London, and the northern museum and station district.

Is the Thames River cruise included?

Yes. A hop-on, hop-off Thames River cruise ticket is included, and it is valid for the same period as your bus ticket.

Can I use the bus on any date?

You can redeem the pass on any date, according to the tour details. Your selected pass remains valid for one, two, or three days.

Is there audio commentary?

Yes. Adult audio commentary and bespoke children’s audio commentary are available. Headphones are provided, though the audio may not always sync perfectly with the bus location.

Can I track the buses?

Yes. The Tootbus app provides real-time bus tracking and helps you locate the closest stop. Keep the printed map available because the app may open slowly or provide unclear information at times.

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